Box Sync/Box Drive

* It is HIGHLY recommended to use Box Drive instead of Box Sync.*

The only reason to use Box Sync is for the ability to use your files in offline mode. Offline mode is not necessary unless you are traveling on an airplane or have very limited internet access. 

To install Box Drive: click here. 

 Technician Only Notes

If you are having trouble with Box Sync, please do the following before contacting IT.

1. Restart your computer

2. Log out and back into the service.

3. Go to Box online and unsync ALL the items you have set to sync

4. Let the service run on your computer for about an hour

5. Delete or relocate any files that did not unsync

6. Go back to Box online and set the folders to sync again

7. Wait about 15-20 and check back to your Box Sync folder and verify that all is syncing the way it should

8. If it doesn't, please install Box Drive. 

For more assistance, click the blue button in the bottom right corner.